What Happened to TripCase?

TripCase is gone. Sabre discontinued the consumer app on April 1, 2025, and the trips saved inside it were deleted with it. If you are here because the app stopped opening, disappeared from your phone, or a link to it now goes nowhere, that is the whole answer.

The more useful questions are what became of the trips you had in there, and what to use now. Both have better answers than you might expect.

What TripCase actually did

TripCase was built around one habit. You forwarded a booking confirmation to it, and it turned that email into a trip. Flights, hotels and car rentals collected themselves into a single view you could open at the airport, and it did that without asking you to type anything in.

That is worth naming plainly, because it is the thing people miss. TripCase was not a planning tool or a recommendation engine. It was a place your trip assembled itself, quietly, out of the confirmations you already had.

What happened to the trips you had saved

They were deleted. If you did not export your history before the shutdown, it is not sitting in an archive waiting to be recovered, and there is no support queue left to ask.

Here is the part that matters, though: TripCase was never the original record. Every trip in it was assembled from confirmation emails that were sent to you, and those emails are almost certainly still in your inbox. The airline, the hotel and the rental company all sent you a copy. The app was a view of that data, not the data itself.

So a trip you thought you lost is usually recoverable. Not by restoring anything, but by rebuilding it from the same source it was built from the first time.

How to rebuild an old trip from your inbox

1. Search your email for the airline name, or for the words confirmation and itinerary, around the dates you travelled.
2. Collect the flight, the hotel, and anything else you booked separately. These are usually from different senders, which is exactly why they never sat together anywhere except in TripCase.
3. Forward them, or upload the PDFs, into whatever you use now. A good replacement will read them the same way TripCase did.

An hour of searching usually recovers a trip. It is tedious once, and then you never do it again for that trip.

What to look for in a replacement

If TripCase suited you, a replacement is not judged on how many features it has. It is judged on whether it keeps that one habit intact. Four things are worth checking before you commit:

• It still accepts a forwarded email. This is the whole workflow. If a tool wants you to type the flight number in by hand, it is a different kind of product.
• It reads more than email. A lot of bookings now arrive as a PDF attachment, a screenshot of a text message, or a photo of a paper voucher. Forwarding alone leaves those out.
• It does not need access to your inbox. Forwarding a confirmation and handing over a mailbox are very different things. You should not have to connect an email account to get an itinerary.
• Sharing is not a paid tier. The people on your trip need to see the plan too, and charging for that is how a group ends up back in a group chat with a screenshot.

Where Petrel fits

Petrel Voyage was built around the same habit TripCase had. Send it a confirmation and it builds the trip, laid out day by day, with travel times between stops. It also reads PDFs, screenshots and photos, works offline once the trip is loaded, and lets anyone you share with view and edit for free without making an account.

It does not connect to your inbox, and it is not going to ask to. Forwarding is the whole mechanism.

If you have an old TripCase trip you want back, the confirmations in your inbox are all it needs. Your first trip is free, with every feature and no card.