Privacy Policy
Effective July 3, 2026. Updated September 17, 2026.
Petrel Voyage ("Petrel Voyage", "we", "us") is a travel-itinerary app. This policy explains what we collect, how we use it, and your choices. Questions? Email hello@petrelvoyage.com.
1. Information we collect
- Account info. Your email address. Petrel Voyage uses passwordless sign-in (a one-time link emailed to you); we do not store passwords.
- Trip content. The trips, days, events, places, notes, and other itinerary details you create in the app.
- Documents you send us. The booking confirmations you choose to import: files you upload, photos you take, and emails you forward to your Petrel address. Petrel Voyage never connects to your email account or reads your inbox.
- Technical data. Three first-party cookies, all set by our own server and none of them readable by any script: one keeps you signed in, one holds an anonymous trip for seven days before you create an account, and one, kept for up to 400 days, tells us whether a visit is a return rather than a first. That last one carries the same random id our own analytics already use. It holds no email, no name and no account, and it identifies a browser rather than a person. We do not use advertising cookies.
2. How we use information
- To provide the app: create and store your trips, and sign you in.
- To extract structured details (dates, flight numbers, addresses, confirmation numbers) from documents or emails you provide, using our AI processor (see Subprocessors).
- To communicate with you about the service (for example, sign-in links).
We do not sell your data, use it for advertising, or use it to train generalized AI or machine-learning models.
3. Subprocessors
We use these providers strictly to operate the app:
- Cloudflare: hosting and database.
- Anthropic (Claude API): extracts travel details from documents and emails you provide. Anthropic does not use API data to train its models.
- Postmark (with Brevo as a backup sender): delivers sign-in links, trip emails, and notifications.
- Paddle: our Merchant of Record. Paddle handles checkout and billing, and receives your payment details directly. We never see or store your card number.
- Geoapify: turns the addresses in your bookings into map locations.
- OpenWeatherMap: weather for the places and dates on your trip.
4. Storage, security, and retention
- Sign-in tokens are stored hashed or as opaque tokens; sessions are revocable.
- Your trips are stored until you delete them.
- You can request deletion of your account and data in the app or by emailing us.
5. Your choices
6. Children
Petrel Voyage is not directed to children under 16, and we do not knowingly collect their data.
7. Changes
We may update this policy. The effective date above reflects the latest version.